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Shipping and Returns
What is the return policy?
  General Return Policy
Adore La Vie items purchased at full price are returnable within 10 days of purchase as long as they are in new, unworn/unwashed condition and still have the original tags and packaging. Any damages must be reported within 10 days of purchase for a refund and/or replacement.

Sale Item Return Policy
Items purchased on sale are not eligible for returns or exchanges.
Returns for items purchased from a retailer other than
If you purchased your items from one of our retailers, please contact the retailer for their return policy. We cannot accept returns for items purchased through a retailer.

Returns for items purchased from
Enclosed in your package, please find our Returns and Exchanges Form
On the back of the form, please fill in:
bill-to name
order number
item number/description
return reason code
For exchanges, please fill in the section for new items you’d like shipped to you. Please update your address if you need your new order shipped to an alternate address. Include payment information for new items of greater value.
Be sure to include this form in the package you send back to us. Please mail your return package to:
Adore La Vie Returns
       3118 Scott Street San Francisco, CA 94120
For your protection, we recommend you return all items via a traceable carrier such as USPS, UPS or FedEx. Adore La Vie is not responsible for packages not received if a tracking number is not provided. Once the original item(s) are received at Adore La Vie, you will receive a credit in the amount that you paid (this excludes any shipping costs).  Please allow 2-3 weeks for Adore La Vie to refund your credit card upon receipt.

Incoming orders
All items are subject to availability as our inventory changes daily. We will personally contact you and will do our best to accommodate you if your item is not immediately available.
International Shipping
We currently do not ship internationally. Sorry for the inconvenience.
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